Shadow Protect Backup Fails to Verify (with CRC error)

When using Shadow protect, rarely you will see an error with backup verify fail due to data corrupt

 

08-Dec-2017 12:37:39    sbrest    109     – machine SAMARKAND (0.0.0.0) MAC 00:00:00:00:00:00
08-Dec-2017 12:37:39    sbrest    109     – corelogic version 3.5.225.3570
08-Dec-2017 12:37:39    sbrest    109     – mount point list: C:\
08-Dec-2017 12:37:39    sbrest    107    partition type for a target: 7
08-Dec-2017 12:58:42    sbfile    108    platform error reading the file (-23 Data error (cyclic redundancy check).)
08-Dec-2017 12:58:42    sbfile    503    Fatal I/O error on F:\E5200_Machine\C_VOL-b001.spi offset 8d688ec00 on read (-23 Data error (cyclic redundancy check).)
08-Dec-2017 12:58:42    sbfile    109    fini done
08-Dec-2017 12:58:42    sbcrypt    500    Unexpected end of the image file
08-Dec-2017 12:58:42    sbrest    500    Unexpected end of the image file
08-Dec-2017 12:58:42    sbrest    109    fini done
08-Dec-2017 12:58:42    sbcrypt    109    fini done
08-Dec-2017 12:58:42    (loader)    504    Final error (-23 Data error (cyclic redundancy check).)
08-Dec-2017 12:58:42    sptask    516    sbrun.exe started successfully but failed to complete the task
08-Dec-2017 12:58:42    service    104    retry task

 

A situation like that we have take out the corrupt image an save in separate location and start the incremental back up again so it will recognize there is no old file and it will create a new file and verify the newly created file.

This will resolve the CRC error.

 

Written by – Shihan Suhail

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