Agent status failed – How to troubleshoot

Agent status failed – How to troubleshoot One of the most critical services we monitor for servers in the Ncentral platform is the Agent status. It indicates the server is properly communicating with the central server. When you receive an agent status failure alert it indicates the agent is not checking in with the central […]

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Troubleshooting Traffic failures in MSP N-Central

In some cases, traffic failure alerts you get could be a false positive, meaning they are not legitimate alerts. When the computer network of a company gets busy due to high number of customer interactions with the business or a backup system that actively taking backups, traffic failure alerts may be generated, because these kind […]

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Locate devices with failed Connectivity

You may find many devices with Failed Connectivity. This means a ping from probe to device is reported as failed. These are commonly network-related devices such as routers and switches, ESX Hosts or Servers.   Reasons for failed Connectivity. There are two main reasons why connectivity of a device to SolarWinds N-central can occur. The […]

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